We're told that these are all true.
You
know those days when you feel particularly stupid?
These
will make you feel better!
Customer:
"I've been ringing 0700 2300 for two days and can't get through to
enquiries, can you help?"
Operator: "Where did you get that number from, sir?"
Customer: "It was on the door to the Travel Centre"
Operator: "Sir, they are our opening hours".
-------------------
Electronics Company
Caller: "Can you give me the telephone number for Jack?"
Operator: "I'm sorry, sir, I don't understand who you are talking
about".
Caller: "On page 1, section 5, of the user guide it clearly states
that I need to unplug the fax machine from the AC wall socket and
telephone Jack before cleaning. Now, can you give me the number for
Jack?"
Operator: "I think you mean the telephone point on the wall".
-------------------
Motoring Organisation
Caller: "Does your European Breakdown Policy cover me when I am
travelling in Australia?"
Operator: "Doesn't the product give you a clue?"
-------------------
Caller (enquiring about legal requirements while travelling in France):
"If I register my car in France, do I have to change the steering
wheel to the other side of the car?"
-------------------
Directory Enquiries
Caller: "I'd like the number of the Argoed Fish Bar in Cardiff
please".
Operator: "I'm sorry, there's no listing. Is the spelling
correct?"
Caller: "Well, it used to be called the Bargoed Fish Bar but the 'B'
fell off".
-------------------
Then there was the caller who asked for a knitwear company in Woven.
Operator: "Woven? Are you sure?"
Caller: "Yes. That's what it says on the label; Woven in
Scotland".
-------------------
Tech Support: "I need you to right-click on the Open Desktop".
Customer: "OK"
Tech Support: "Did you get a pop-up menu?"
Customer: "No"
Tech Support: "OK. Right-Click again. Do you see a pop-up menu?"
Customer: "No"
Tech Support: "OK, sir. Can you tell me what you have done up until
this point?"
Customer: "Sure. You told me to write 'click' and I wrote
'click'"
-------------------
Tech Support: "OK. In the bottom left hand side of the screen, can
you see
the 'OK' button displayed?"
Customer: "Wow. How can you see my screen from there?"
-------------------
Caller: "I deleted a file from my PC last week and I have just
realised that I need it. If I turn my system clock back two weeks will I
have my file back again?"
-------------------
On another occasion, a man making heavy breathing sounds from a phone box
told a worried operator:
"I haven't got a pen, so I'm steaming up the window to write the
number on".
---------------------